Official Statement Regarding Publications Released on January 30, 2026

At BanPay and Grupo BanPay, we are committed to transparency, regulatory compliance, and clear communication with our clients, business partners, and media.

In response to articles published on January 30, 2026 across multiple digital platforms, we want to state clearly that the information contained in these publications is false and not based on verifiable facts.

The allegations regarding our operations and client fund management do not reflect the reality of our business. BanPay operates under applicable regulatory frameworks and maintains strict internal controls focused on compliance, risk management, and client service.

Referenced Publishings

This statement addresses content published by:

• Hoy México
• El Sureste
• Reflexión 24 Informativo

Clarification of Claims

Operations and client funds

Claims suggesting misuse of funds, irregular financial practices, or harm to clients are false.

BanPay has not engaged in any conduct that is inconsistent with its operational procedures, legal obligations, or commitments to clients and partners.

Any information regarding our operations should be verified through official channels and authorized communications.

Content replication across platforms

We identified substantially similar content circulating across multiple websites and social media platforms.

This repetition does not constitute independent reporting or new evidence, but rather the redistribution of the same false narrative across different channels.

Company Position

Banpay continues to operate as normal and remains focused on delivering international financial solutions, payment infrastructure, multi-currency wallets, corporate products, and secure operational standards.

We remain committed to our clients, partners, and stakeholders, as well as to providing accurate information through official channels.

Official Contact

For media inquiries or additional clarification: