Banpay unifies global currencies on one platform: access over 39 currencies across 180 countries and manage all your multicurrency accounts from a single dashboard. We make your transactions faster, smarter, and more cost-effective.

If you're interested in any of our services, feel free to leave your contact info in the Get Started portion of our website. Someone from our team will contact you shortly after. You´ll need: 1. Documents confirming the company´s legal existance in the USA that show the company´s legal name, address, and EIN. a. Corporations can provide any of the following: · certificate of incorporation · certificate of corporate status · annual report · published annual report signed by an audit firm · letter or notice of assessment from a municipal, provincial, territorial or federal government b. Not a corporation? You can provide any of the following: · a partnership agreement; · articles of association; · any other similar record that confirms the existence of the entity; · published annual report signed by an audit firm; · letter or notice of assessment from a municipal, provincial, territorial or federal government. 2.Documents identifying the company’s beneficial owners 3.Picture of your government ID (e.g., a passport or U.S. driver’s license).

American Corporations and Partnerships can open an account with Banpay. · Argentina · Australia · Austria · Belgium · Brazil · Canada · China · Chile · Colombia · Czech Republic · Cayman Islands · Denmark · Finland · France · Germany · Hong Kong · India · Ireland · Italy · Luxembourg · Malaysia · Mexico · Netherlands · New Zealand · Norway · Portugal · Singapore · Slovakia · South Africa · Spain · Sweden · Switzerland · United Kingdom · United States · Vietnam

Yes! We're proud to support USA companies and individuals from all corners of the globe.

You can easily fund your Banpay USD wallet using either ACH or WIRE transfer. ACH offers a convenient and cost-effective way for funding your account within the U.S., while a WIRE transfer provides a swift and secure method for both domestic and international transactions.

Your funds are in good hands. All funds are held in Federally Insured Financial Institutions. Program Banks used for the placement of deposits can be found in the List of Program Banks.

We keep your information secure with cutting-edge technology: • Our platform uses HTTPS and HSTS to ensure safe, uninterrupted, and fully protected browsing. • Regular security tests to identify and block potential vulnerabilities. • Advanced encryption for your data, passwords, documents, and images. • Two-factor authentication with one-time passwords sent through secure channels. • 24/7 monitoring to keep everything running smoothly.

We move your money quickly, but timing depends on how you loaded funds. EFTs are faster, while wires may take 3-5 business days.

We want your transfer to get there fast. We’ll give you an estimated delivery time before you confirm the transaction. The exact timing depends on a combination of factors, including: Payment method: EFTs are quick, while wire transfers may take more time. The day and time you make your transfer matters: Your money moves during business banking hours, so transfers sent after hours or on holidays may take longer to complete. The countries where you are sending your funds: Every country has its own way of processing money. Currency conversions may take two or more business days, but they are usually much faster. Security checks: Sometimes we need to verify your information, which could include asking for your ID, address, source of funds, or an invoice. This extra step helps keep your money safe, though it may add some time to complete the transfer.

No worries, everyone makes mistakes! Here's what you can do:

1. Contact our support team at [email protected] right away.
2. If your funds have already been transferred to the recipient's financial institution, follow these steps:

• Get in touch with the recipient and let them know there was an issue with the bank details (e.g., wrong account number).
• The recipient will need to reach out to their bank to check if the funds can still be delivered or if the bank will return them to Banpay.

3. If the recipient's bank returns the funds, we'll notify you via email.

Yes, you can send money within Canada using EFT. Just get these details from your recipient:

• Full legal name, address email and phone number.
• 3-digit institution number.
• 5-digit transit number for the branch.
• 7-12 digit account number.

Please connect with the recipient to determine the correct banking details.

You can find your banking details by selecting "Account Details" for each account directly from your dashboard.

Yes, you can send domestic wire transactions from your Global Account. Just make sure you have your recipient’s details, including:

• Full name, address, email and phone number.
• Financial institution’s name and branch address.
• 3-digit bank number.
• 5-digit transit number.
• 7-12 digit account number.

Yes, there’s one thing to keep in mind: You can’t send CAD to a Canadian bank account that is in USD. Double-check that the account is in CAD before hitting send!

Yes, you can send international wire transfers from your Global Accounts. All you need is the recipient’s information, including:

• Full name and address (including the country).
• Financial Institution’s full name and branch address.
• Recipient’s bank account information:

• Account Number (e.g. IBAN, CLABE, BBAN).
• Bank Number (e.g. BIC, SWIFT, Routing Code).
• Branch ID (Branch Code).
• Currency of the recipients account.

No, Banpay doesn’t accept credit card payments from customers at this time. Instead, share your account details in the preferred currency and ask your customer to deposit funds directly into your Banpay account.

Having issues with your password? No worries, we’ve got you covered! Just follow these simple steps to reset it.

1. Log into your Banpay account.
2. Click on your name.
3. Select Settings.
4. Click Change Password.
5. Enter your current password and your new password.
6. Click OK.
7. We’ll send you a confirmation email once it’s done.

No problem!Let's reset it now! Password recovery flow:

1. Click on "Forgot Password" on the login screen.
2. Enter your email address in the provided field.
3. Check your inbox for an email containing a recovery link.

If you didn’t receive the reset email, here are some possible reasons and how to fix them:

• It may have landed in your Spam or Junk folder. Please double-check!
• The email address you entered isn’t the one linked to your Banpay account, or it might have a typo. Please try submitting it again.
• The email you used to sign up is incorrect or inactive. Check out this help page to learn how to update your email address.

You can’t change your email directly through the mobile app or web platform. To update it, here’s what you need to do:

1. Contact our support team: Send an email to [email protected] requesting the change.
2. Provide the required documents: To keep your account secure, we’ll need you to complete a quick KYC verification.
3. Wait for confirmation: Our team will review your request and let you know once your email has been updated.

No worries! If you need to update your registered email, here’s what to do:

1. Contact our support team: Send an email to [email protected] with your request.
2. Provide the required documents: For security reasons, we’ll ask you to complete a quick KYC verification.
3. Wait for confirmation: Our team will review your request and update your email. We’ll let you know as soon as it’s done!

To update your business information, here’s what you need to do:

• Contact our support team: Send an email to [email protected] with your request.
• Provide the required documents: For security reasons, we’ll ask you to complete a quick KYC verification.
• Wait for confirmation: Our team will review your request and update your email. We’ll let you know as soon as it’s done!

We handle security, you handle business. We continuously monitor suspicious transactions or activities. If something unusual is detected, we’ll look into it as soon as possible. In most cases, we can resolve the issue quickly and unlock your account. However, we may need to request additional information to verify your identity. We’ll send you an email with further instructions or confirmation once your account has been unlocked. If you need assistance, feel free to email us at [email protected]

Banpay offers an intuitive platform that is more affordable, and faster than traditional banks. We are transparent about our pricing, ensuring that there are no hidden fees associated with our services.

*Check out our pricing here

The Currency Cloud Ltd is a UK-based financial technology company that specializes in providing cross-border payment solutions and currency services for businesses. They offer an API-based platform that allows businesses to manage and automate their international payments.